As all our products are hand made to order, we kindly request 3-5 business days for processing/creation + 3-8 business days for shipping based upon which shipping method your choose at checkout.

If you see a mistake or require changes to your order, please email us immediately with your order # and the modification request within 12 hours of your initial purchase.

Yes we do! We ship worldwide to selected countries. Shipping costs and timeframe depends on the country, but typically takes between 7 to 21 business days. Please note that we any required custom fess are responsibility of the buyer. We are not responsible for shipping delays or stolen pacakges.

The shipping cost is slightly differ from the products quantities of order and the arrival location. We have USPS provider includes USPS standard shipping and Economy shipping options. Since we use shipping providers, we are not responsible for lost or stolen packages.

Our system at Sullyandsong will alert you via text message/email on the process of your order from initial purchase, label creation, and shipment of your order.

Unfortunately, we can not provide refunds or returns as all our products are custom made to orderIf you have any questions or concerns, you can reach us atinfo@sullyandsong.com; we will respond as soon as possible.